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Support Article

Getting Application at context path /prweb could not be started



When deploying a 'successfully' installed Pega 7.1.7 application on Apache Tomcat, user was blocked with an error reading "FAIL - Application at context path /prweb could not be started".

Error Messages

============ PegaRULES Bootstrap Configuration ============
Date: Fri Mar 27 11:08:58 CDT 2015
Java Version: Oracle Corporation 1.7.0_75
Configuration: file:/C:/Program%20Files/Apache%20Software%20Foundation/Tomcat%207.0/webapps/prweb/WEB-INF/classes/

(!) Unable to locate classes on filesystem
=============== End Bootstrap Configuration ===============

Mar 27, 2015 11:08:58 AM com.pega.pegarules.internal.bootstrap.PRBootstrap
SEVERE: Error initializing PRAppLoader
java.lang.ClassNotFoundException: com.pega.pegarules.internal.bootstrap.phase2.PRBootstrapImpl

Steps to Reproduce

Install Pega7.1.7 using deployment package 114716_Pega717
Follow install guide for Tomcat deployment
Deploy prweb.war

Root Cause

User has setup PRPC RuleBase on MS SQL Server and was referring to the an incorrect datasource (was referring to PostgreSQL JDBC connection URL) in context.xml file.


Suggested user to update <Resource> element definition in context.xml as suggested for MS SQL datasource in the Pega7 installation guide for Tomcat.


Published January 31, 2016 - Updated October 8, 2020

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