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Support Article

Getting Error message on Performance Monitoring Tool

SA-43869

Summary



RuntimeException on screen on launching Performance Analyzer (PAL) Landing page : Designer Studio > System >Performance.

Error Messages



The Flow Action pre-processing activity pzPALDataGet failed: java.lang.RuntimeException: caught exception while expanding property pyCFieldValue on page D_XXXXXXX_pae5527fcd61c739f4e0fb32065b5994adpz.pxResults(99).pyCustomFields(empty)


Steps to Reproduce



1.Open the Designer Studio.
2.Go to > Designer Studio > System > Performance > PAL.
3. Observe the error on PAL Screen.


Root Cause



A defect in Pegasystems’ code or rules

Resolution

Apply HFix-37186.

Suggest Edit

Published November 7, 2017 - Updated October 8, 2020

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