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Support Article

Getting log errors when Pega 7.1.9 ear is installed in Jboss6.4

SA-21504

Summary



User is getting the errors when deploying the prpc_j2ee14_jboss61JBM.ear in Jboss 6.4 for Pega 7.1.9.
 

Error Messages



13:26:15,536 INFO  [stdout] (Dispatcher-Thread-116) 2016-03-10 13:26:15,516 [ce Thread Pool -- 82] [          ] [                    ] [                    ] (    pegarules.resadap.RAClient) ERROR   - Caught exception while looking up Connection Factory with JNDI Name: java:comp/env/eis/PRAdapterConnectionFactory, java.lang.ClassCastException: com.pega.pegarules.ra.cci.PRConnectionFactoryImpl cannot be cast to javax.resource.cci.ConnectionFactory
13:26:15,536 INFO  [stdout] (Dispatcher-Thread-116) java.lang.ClassCastException: com.pega.pegarules.ra.cci.PRConnectionFactoryImpl cannot be cast to javax.resource.cci.ConnectionFactory
13:26:15,537 INFO  [stdout] (Dispatcher-Thread-116)      at com.pega.pegarules.resadap.RAClient.init(RAClient.java:104)
13:26:15,537 INFO  [stdout] (Dispatcher-Thread-116)      at com.pega.pegarules.resadap.RAClient.<init>(RAClient.java:86)
13:26:15,537 INFO  [stdout] (Dispatcher-Thread-116)      at com.pega.pegarules.session.internal.engineinterface.etier.impl.EngineStartup.initEngine(EngineStartup.java:627)
13:26:15,537 INFO  [stdout] (Dispatcher-Thread-116)      at com.pega.pegarules.session.internal.engineinterface.etier.impl.EngineImpl._initEngine_privact(EngineImpl.java:165)}


Steps to Reproduce



Deploy the prpc_j2ee14_jboss61JBM.ear in Jboss 6.4 for Pega 7.1.9.


Root Cause



A defect or configuration issue in the operating environment. There were two jar files present in the classpath for the javax.resource.cci.

ConnectionFactory class and class loader was not able to load the class properly. One jar was present in pr_engineclasses and other in server external jars location. 


Resolution



 Remove one of the jars, 
present in pr_engineclasses table to overcome the issue. 

 

Published April 1, 2016 - Updated October 8, 2020

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