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Support Article

Getting lot of Alerts PEGA0017

SA-39449

Summary



Getting lot of Alerts PEGA0017 around five to six per day in all the nodes of production environment with Pega 7.1.9.


Error Messages



collections/mru/PropertyReference: Successfully reduced Concurrent MRU Map by 6001 down to: 30000

Steps to Reproduce



Not Applicable


Root Cause



User is getting Cache force reduced alert for PropertyReference cache.

The value
prconfig/declaratives/declarepages/instancecountlimit/default is 30000 which was not sufficient.

Resolution

User is suggested to increase the value to 50000 using the follwoing options:

DSS:
Pega-Engineprconfig/declaratives/declarepages/instancecountlimit/default value 50000
or
prconfig.xml:
<env name="collections/mru/PropertyReference/instancecountlimit" value="50000"/>

Published August 18, 2017 - Updated October 8, 2020

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