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Support Article

Getting weird modal dialog on the screen in IE

SA-39270

Summary



When the user is performing some actions, user is getting weird modal dialog on submit.
When traced the events on submit, observed error "String was not a date "3/20/2017" in the tracer.
This behavior is observied in IE only.


Error Messages



Error message in the tracer "String was not a date "3/20/2017"

Steps to Reproduce



Have a grid and '+' icon in the grid which has a menu of options and once user clicks on any menu item, it launches a local action.

Root Cause



A software use or operation error: In IE, locale is en_IN where as in Chrome it is en_US. If en_IN is set in Chrome, then same issue can be seen in Chrome.

Resolution



Perform the following local-change: Change locale to en_US to resolve the issue

Suggest Edit

Published June 16, 2017 - Updated October 8, 2020

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