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Support Article

Getting weird modal dialog on the screen in IE



When the user is performing some actions, user is getting weird modal dialog on submit.
When traced the events on submit, observed error "String was not a date "3/20/2017" in the tracer.
This behavior is observied in IE only.

Error Messages

Error message in the tracer "String was not a date "3/20/2017"

Steps to Reproduce

Have a grid and '+' icon in the grid which has a menu of options and once user clicks on any menu item, it launches a local action.

Root Cause

A software use or operation error: In IE, locale is en_IN where as in Chrome it is en_US. If en_IN is set in Chrome, then same issue can be seen in Chrome.


Perform the following local-change: Change locale to en_US to resolve the issue

Suggest Edit

Published June 16, 2017 - Updated October 8, 2020

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