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Support Article

Getting Work Object Not found' error On click of browser refresh

SA-31870

Summary



On launch of a portal, user has configured a harness with Screen Layout Header Left Right.

In left panel section, they have configured a Menu and on click of the Menu item, harness will be replaced.

In center panel section, dynamic container is included to display the harness. 

When user clicks on the Menu item in left panel section, new harness is getting replaced and on refreshing the browser, Work Object Not Found error is being displayed. 

Error Messages



"Work Object Not Found"

Steps to Reproduce

1. Create a harness with Screen Layout Header Left Right. 
2. In the Left panel section, configure a Menu item to replace the current harness. 
3. In Center panel section, include a Dynamic container to display the harness. 
4. Create a portal and include the harness created in step 1. 
5. Launch the portal and click on the Menu item in left panel section.

Root Cause



Click of menu is configured with replacing current harness with other. At the same time Submit current is made to yes which is causing the issue.

Resolution



Perform the following local-change: 

Make Submit current to 'No' which will solve the problem. 

​When Submit current is made to 'Yes', on click of menu item, form is getting submitted and it is trying to fetch it again on refresh of browser. 


 

Published January 3, 2017 - Updated October 8, 2020

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