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Support Article

Going back to previous stage Last Assignment is not working

SA-1933

Summary



Calling pyChangeStage activity from a button directly is not working as expected.  The stage changes but the operator is not presented with a flow action.


Resolution



There is out of the box functionality to change stage:

- The change stage smart shape in a flow
- The pyChangeStage flow action.

Alternatively, if a lot of changing stage is required it may be preferable to use a screen flow instead to utilize the in built back / next functionality.
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Published January 31, 2016 - Updated October 8, 2020

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