Skip to main content

This content has been archived and is no longer being updated. Links may not function; however, this content may be relevant to outdated versions of the product.

Support Article

GoToPreviousTask is not working consistently in Mobile offline

SA-36886

Summary



On a mobile offline enabled case, if a flow contains a decision shape between two question shapes, then the "Back" button does not work.

Error Messages



Not Applicable


Steps to Reproduce

  1. Setup an offline enabled case using a flow which has smart shapes and question rules from Pega Survey.
  2. Ensure that Enable Navigation Links and Subprocess has navigation links is checked on the smart shape.
  3. In between question shapes use decision shapes with boolean expressions to determine routing to the next question.
  4. Include a "Previous" button in the harness that calls a JS function that in turn calls:pega.u.d.submit("pyActivity=GoToPreviousTask&skipValidations=true&previousAssignment=true")


Root Cause



A defect in Pegasystems’ code or rules.

Resolution



Apply HFix-33813.

Published May 10, 2017 - Updated October 8, 2020

Was this useful?

0% found this useful

Have a question? Get answers now.

Visit the Collaboration Center to ask questions, engage in discussions, share ideas, and help others.

Did you find this content helpful?

Want to help us improve this content?

We'd prefer it if you saw us at our best.

Pega Community has detected you are using a browser which may prevent you from experiencing the site as intended. To improve your experience, please update your browser.

Close Deprecation Notice
Contact us