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Support Article

Grid modal action - click Add and Previous - screen frozen

SA-4633

Summary



When using a modal local action to update rows in a grid the screen freezes when clicking Add / Next / Previous buttons. 

Error Messages



No errors.  The busy inidicator stays on screen.


Root Cause



Button was configured to use the action Launch - Local action (Highlighted in red below).  This is not intended for use in grids.

Resolution



Use the List action "Open Flow Action" when configuring buttons in a grid to launch local actions (Higlighted in yellow below).  








Alternativly configure the details of the modal window in the overall grid configuration.  The button in the row would then just use the “Edit Item” action.









 

Published January 31, 2016 - Updated October 8, 2020

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