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Support Article

Grid modal action - click Add and Previous - screen frozen



When using a modal local action to update rows in a grid the screen freezes when clicking Add / Next / Previous buttons. 

Error Messages

No errors.  The busy inidicator stays on screen.

Root Cause

Button was configured to use the action Launch - Local action (Highlighted in red below).  This is not intended for use in grids.


Use the List action "Open Flow Action" when configuring buttons in a grid to launch local actions (Higlighted in yellow below).  

Alternativly configure the details of the modal window in the overall grid configuration.  The button in the row would then just use the “Edit Item” action.


Published January 31, 2016 - Updated October 8, 2020

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