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Support Article

Grid with "Refresh When" does not work as expected



In Customer's Grid there is a functionality of Expanding multiple rows, the icon used for expanding/collapsing rows is not working properly/ as desired.

Steps to Reproduce

  1. Log into application
  2. Go from UserInterface to UI Gallery 
  3. Open pxExpandPane 
  4. Now aftercheckout , open SECTION Data-UIGallery-Features-Repeating • pxExpandPaneSingleRow 
  5. Click on RepeatGrid properties and make check "Expand Multiple rows". 
  6. Save it 
  7. Refresh pxExpandPane and change "Expand Single Row" to custom icon 
  8. Run it 
  9. Notice that after expanding the row, expand other row(remember "+" icon is now "-") also now collapse all ,one of the "-" icon will remain as "-" even after collapsing.

Root Cause

The root cause of this problem is a defect in customer application code/rules. 


This issue is resolved through the following local change: 

In expand multiple rows case expand pane of a row will be fetched to the client only once for the first time. Once fetched collapsing/expanding will happen in client side only through styles.

So this way the behavior is correct.

If you want implement expand/collapse custom icon for expand multiple rows case then that has to be implemented by configuring action on the icon itself.

On icon click run a data transform/activity to toggle the property value should help in achieving the desired behavior..

Published January 31, 2016 - Updated October 8, 2020

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