Support Article

GridGain error showing in dev environment



In the Visual Business Director (VBD) logs seeing error message without impacting any of the Marketing functionality.

Error Messages

org.jgroups.protocols.TP down failed sending message to null (1170 bytes)
java.lang.Exception: dest=/<mcast_addr>:<mcast_port> (1208 bytes)
at org.jgroups.protocols.UDP._send(

Steps to Reproduce

Execute Pega Marekting 7.13 campaign in configured dev environment.

Root Cause

It is the mcast_addr and mcast_port which is part of jgroups.xml within VBD EAR/WAR for which the error is noticed; if Operating system is enabled with IPv6, Java applications tries to route IP multicast traffic over IPv6.


Enable for IPv4 for VBD.

Published November 16, 2016 - Updated August 23, 2017

Have a question? Get answers now.

Visit the Collaboration Center to ask questions, engage in discussions, share ideas, and help others.