SA-30435

Summary

In the Visual Business Director (VBD) logs seeing error message without impacting any of the Marketing functionality.

Error Messages

org.jgroups.protocols.TP down failed sending message to null (1170 bytes)
java.lang.Exception: dest=/<mcast_addr>:<mcast_port> (1208 bytes)
at org.jgroups.protocols.UDP._send(UDP.java:333)

Steps to Reproduce

Execute Pega Marekting 7.13 campaign in configured dev environment.

Root Cause

It is the mcast_addr and mcast_port which is part of jgroups.xml within VBD EAR/WAR for which the error is noticed; if Operating system is enabled with IPv6, Java applications tries to route IP multicast traffic over IPv6.

Resolution

Enable for IPv4 for VBD.