Support Article

GridGain error showing in dev environment

SA-30435

Summary



In the Visual Business Director (VBD) logs seeing error message without impacting any of the Marketing functionality.


Error Messages



org.jgroups.protocols.TP down failed sending message to null (1170 bytes)
java.lang.Exception: dest=/<mcast_addr>:<mcast_port> (1208 bytes)
at org.jgroups.protocols.UDP._send(UDP.java:333)

Steps to Reproduce



Execute Pega Marekting 7.13 campaign in configured dev environment.


Root Cause



It is the mcast_addr and mcast_port which is part of jgroups.xml within VBD EAR/WAR for which the error is noticed; if Operating system is enabled with IPv6, Java applications tries to route IP multicast traffic over IPv6.

Resolution



Enable for IPv4 for VBD.

Published November 16, 2016 - Updated August 23, 2017

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