Support Article

Hamburger menu causes Samsung Galaxy Tab 4 to rotate and blank



In a custom mobile application, the "Hamburger" menu causes the screen to rotate and blank on a Samsung Galaxy Tab 4 tablet.

Error Messages

Not Applicable

Steps to Reproduce

Tap on "hamburger" menu

Root Cause

A defect in Pegasystems’ code or rules


A fix has been applied to Hybrid Client build server. Rebuild your mobile application will use an updated hybrid client to resolve this issue.

Published May 2, 2017 - Updated May 5, 2017

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