Support Article

HazelCastExceptions on Log files

SA-37594

Summary



HazelCastExceptions on Log files occurs with Pega 7.2.


Error Messages



HazelCast exceptions - Errors and messages in log files


Steps to Reproduce



Unknown


Root Cause



A PEGA0055 alert occurs when the clock drift in any of the participating nodes in a multinode cluster exceeds the configured time threshold.

Resolution



Synchronization of clock across all the clock in a cluster should help resolve the issue. Refer to below PDN article:

https://pdn.pega.com/how-synchronize-server-clocks-and-database-clocks-ntp-correct-service-level-computations/how
https://pdn.pega.com/pega0055-alert-clock-drift-exceeded-configured-time-threshold/pega0055-alert-clock-drift-exceeded-0

Published May 8, 2017 - Updated May 18, 2017

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