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Support Article

Header - Right side icons are not displayed



When browser set to 100% header icons on right are not getting displayed and on reducing browser window, the right side icons are also not displayed.

Error Messages

Not Applicable

Steps to Reproduce

Open Case manager portal and increase the zoom to 100%.

Root Cause

User has configured more than 15 items to be displayed in Portal header layout.


Reduce the number of items to be displayed in the portal header layout.

Also for the icons to appear on window resize,please set the below as inline style for links configured:

@media screen and (max-width: 920px){
.create-icon a,
.next-assignment a {
font-size:0px !important;

Suggest Edit

Published August 3, 2017 - Updated October 8, 2020

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