Skip to main content

This content has been archived and is no longer being updated. Links may not function; however, this content may be relevant to outdated versions of the product.

Support Article

Helper text does not display for read-only field

SA-96763

Summary



Helper text does not display for read-only fields and Review sections.


Error Messages



Not Applicable


Steps to Reproduce

  1. Add a field with a textbox or a dropdown control and set it as Read-only (always). Helper icon does not display.
  2. Add a field with a textbox or dropdown control. Helper icon does not display in the Review section or harness.




Root Cause



This behavior is as per Pega product design.


Resolution



Here’s the explanation for the reported behavior:

Helper text does not display on read-only fields because the Helper Text concept is to help users understand how to interact with the control they are operating. Since the user does not operate on read-only fields, Helper text support is not provided.

To display Helper tip for a read-only field, configure a 'Smart tip' onHover action item for the cell.
Suggest Edit

Published June 6, 2020 - Updated December 2, 2021

Did you find this content helpful? Yes No

0% found this useful

Have a question? Get answers now.

Visit the Collaboration Center to ask questions, engage in discussions, share ideas, and help others.

We'd prefer it if you saw us at our best.

Pega Community has detected you are using a browser which may prevent you from experiencing the site as intended. To improve your experience, please update your browser.

Close Deprecation Notice
Contact us