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Support Article

Helper text does not display for read-only field



Helper text does not display for read-only fields and Review sections.

Error Messages

Not Applicable

Steps to Reproduce

  1. Add a field with a textbox or a dropdown control and set it as Read-only (always). Helper icon does not display.
  2. Add a field with a textbox or dropdown control. Helper icon does not display in the Review section or harness.

Root Cause

This behavior is as per Pega product design.


Here’s the explanation for the reported behavior:

Helper text does not display on read-only fields because the Helper Text concept is to help users understand how to interact with the control they are operating. Since the user does not operate on read-only fields, Helper text support is not provided.

To display Helper tip for a read-only field, configure a 'Smart tip' onHover action item for the cell.

Published June 6, 2020 - Updated December 2, 2021

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