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Support Article

Helper text field values not rendering for Radio buttons

KCP-304

Summary



Helper text option is available while configuring a Radio Button in a section. At runtime, on rendering a section in a portal, the Helper text field value does not display. Instead, the name of the Field value displays, on the UI, not the translated value.


ERROR MESSAGES 

Not Applicable


Steps to Reproduce

  1. Create a section.
  2. Add the pxRadioButtons control in a field.
  3. Set 'Helper text' to 'Always visible / In-line'.
  4. Select a field value 'Helper text value' or create one of pyTooltip type.
  5. Render the section in a portal. The Tooltip does not render with the translated value.


Root Cause



A defect in Pegasystems’ code or rules.
The Helper Text Option for radio buttons was introduced from Pega Platform 8.4. However, in a real-time scenario, the translated value of the field value does not display on the UI. 


Resolution



This feature is implemented in Pega Platform 8.4.3.

Published December 2, 2021

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