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Support Article

Helper text field values not rendering for Radio buttons



Helper text option is available while configuring a Radio Button in a section. At runtime, on rendering a section in a portal, the Helper text field value does not display. Instead, the name of the Field value displays, on the UI, not the translated value.


Not Applicable

Steps to Reproduce

  1. Create a section.
  2. Add the pxRadioButtons control in a field.
  3. Set 'Helper text' to 'Always visible / In-line'.
  4. Select a field value 'Helper text value' or create one of pyTooltip type.
  5. Render the section in a portal. The Tooltip does not render with the translated value.

Root Cause

A defect in Pegasystems’ code or rules.
The Helper Text Option for radio buttons was introduced from Pega Platform 8.4. However, in a real-time scenario, the translated value of the field value does not display on the UI. 


This feature is implemented in Pega Platform 8.4.3.

Published December 2, 2021

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