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Support Article

Helper text value does not maintain the case during runtime



Incorrect Helper Text value displays during runtime. Configuring a label to use 'Helper Text' formatting and setting its value as 'NAME', displays the value as 'Name' during runtime.

Error Messages

Not Applicable.

Steps to Reproduce

  1. Add a label in a section layout
  2. Navigate to the General tab cell properties and configure the value as 'NAME'
  3. Navigate to the Presentation tab and set the Label format as 'Helper Text'
  4. Run the case and observe the text displays as 'Name'

Root Cause

The out-of-the-box pyCaption.Name field value in @baseclass converts the 'NAME' label value to 'Name'.


Perform the following local-change:

Navigate to the application Skin rule and add a 'text-transform: uppercase' Cascading Style Sheets (CSS) attribute to the Helper Text label.



Published July 23, 2018 - Updated October 8, 2020

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