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Support Article

HFix-8777 contains incorrect rule name



A Short Description of workbasket rule must be displayed in the pyCaseManager portal.

Error Messages

Not Applicable

Steps to Reproduce

  1. Launch the pyCaseManager portal.
  2. Observe the left hand side, it displays the work basket rule names as labels.

Root Cause

This is an expected behavior.


HFix-8777 displays the required name in the pyCaseManager portal. This hotfix avails some rules for the intended changes. Perform the following after applying the hotfix:
  1. Refer pyGetDashboardTree in pre-activity of pyDashboardTree Flow action.
  2. In Step 4 of pyGetDashboardTree activity, call pyGetWorkBasketsInWorkGroup.
  3. In pyWorkbasketsInMyWorkGroup report definition, select the pyLabel column.
  4. In Step 7.0 of pyGetWorkBasketsInWorkGroup in the Property-Set method, replace pyWorkBasket with pyLabel.
Note: All the rules must be saved in the application ruleset.

Published November 16, 2016 - Updated October 8, 2020

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