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Support Article

History-Add method is not writing Audit logs

SA-261

Summary



History-Add method invoked during work object processing does not persist any of the custom audit logging description into the audit log table.

Error Messages



Not Applicable

Steps to Reproduce



Invoke History-Add method.

Root Cause



Probability of missing pxTimeCreated key in the Keys definition section of the class rule.

Resolution



If the key is missing, re-add the pxTimeCreated key in the Keys Definition section of the custom application work object History class definition rule form.

Published December 15, 2016 - Updated October 8, 2020

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