Skip to main content

This content has been archived and is no longer being updated. Links may not function; however, this content may be relevant to outdated versions of the product.

Support Article

History entry does not display in audit on canceling workobject



History entry does not display in the audit trail on canceling a work object. This occurs when using the History-Add method to create a history entry.

Error Messages

Not Applicable.

Steps to Reproduce

Cancel a case and review the audit trail.

Root Cause

An issue in the custom application code or rules where a commit was not performed. The History-Add method performs a deferred save of the history record, but a commit is required to write it to the database.


Perform the following local-change:

Include a Commit to write the history record to the database.

Suggest Edit

Published February 20, 2018 - Updated October 8, 2020

Did you find this content helpful? Yes No

Have a question? Get answers now.

Visit the Collaboration Center to ask questions, engage in discussions, share ideas, and help others.

We'd prefer it if you saw us at our best.

Pega Community has detected you are using a browser which may prevent you from experiencing the site as intended. To improve your experience, please update your browser.

Close Deprecation Notice
Contact us