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Support Article

History inserts blank row on change of status



Whenever the status of a case changes, the pyFlowName and pyTaskName columns values in the History table are inserted as NULL for the new History instance which lists the Status Change. The occurs post upgrade to Pega 7.2.

Error Messages

Not Applicable

Steps to Reproduce

  1. Upgrade PRPC 6.1 to Pega 7.2.
  2. Create a flow with an Assignment shape.
  3. In the Assignment shape, provide the status.
  4. Run the flow. In the History table, for the Status Change row, verify the pyFlowName and pyTaskName property values.

Root Cause

A defect in Pegasystems’ code or rules.


Apply HFix-48078.

Suggest Edit

Published November 29, 2018 - Updated October 8, 2020

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