Support Article

Hofixes are not committing

SA-35667

Summary



After committed all hotfixes, the logs show successful committing but the hot fixes still show as uncommitted on the UI with Pega 7.2.

Error Messages



Not Applicable


Steps to Reproduce



Try to commit hotfixes with Pega 7.2.


Root Cause



A defect or configuration issue in the operating environment.

The getUniqueID functionality was changed which results in a longer string for HOTFIXORDER names, for example HOTFIXORDER-5021672004.

This value was too large for the pyUniqueID column in the pr_data_products table and thus when the hot fix was installed these values were truncated and do not match the corresponding data.

Resolution



Perform the following local-change steps:

1. Increase the size of the column PYUNIQUEID to 16 or 40. Depends on the size of the value which needs to get inserted.

2. This query will get you a list of all of the rows that need to be updated.

SELECT pxinsname, pyuniqueid FROM PR_DATA_PRODUCTS WHERE pxinsname != PYUNIQUEID

For whatever rows where the pyUniqueID has been truncated and thus doesn’t match pxInsname an update of the row needs to be run to set pyUniqueId=pxInsName.

3. After updating and committed pr_data_products table rerun commit all hotfixes.

Published March 28, 2017 - Updated April 24, 2017

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