Support Article
On Hover event is taking precedence and minimizing the popup
SA-31939
Summary
Hovering over list view closes the pop-up window.
Error Messages
Not Applicable
Steps to Reproduce
- Configure SmartInfo on list view.
- Now open pop-up window.
- Hover over list view.
Root Cause
This is an expected behavior. When the focus is on parent window, an event is triggered. The focus is on parent window, therefore the child window is minimized.
Resolution
Configure SmartInfo on list view as embedded rather than on hover.
Published January 6, 2017 - Updated October 8, 2020
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