Support Article

On Hover event is taking precedence and minimizing the popup



Hovering over list view closes the pop-up window.

Error Messages

Not Applicable

Steps to Reproduce

  1. Configure SmartInfo on list view.
  2. Now open pop-up window.
  3. Hover over list view.

Root Cause

This is an expected behavior. When the focus is on parent window, an event is triggered. The focus is on parent window, therefore the child window is minimized.


Configure SmartInfo on list view as embedded rather than on hover.

Published December 28, 2016 - Updated January 6, 2017

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