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Support Article

How can we disable the Pega0031 alert?

SA-19383

Summary



The Pega0031 alert needs to be disabled and enabled temporarily for performance tuning purposes.
Is there a prconfig.xml option which controls this alert?


Error Messages



Not applicable.


Steps to Reproduce



Not applicable.


Root Cause



The prconfig option "alerts/streamOverwritten/enabled", can be used to enable and disable this alert.
If set to "true", the alerts are enabled.  If set to "false", they are disabled.
The default value is "true".

This PDN article contains an explanation of the alert and where an investigation can begin of such an alert's underlying cause:

Understanding the PEGA0031 - Generated stream overwritten and not sent to client
https://pdn.pega.com/understanding-pega0031-generated-stream-overwritten-and-not-sent-client

To help with the investigation of the alerts in the PegaRULES ALERT log including the PEGA0031 alerts, there is a tool available named Pega Log Analyzer, The tool and its documentation are available on the PDN at:

PegaRULES Log Analyzer
https://pdn.pega.com/community/pega-exchange/pegarules-log-analyzer

Understanding the PegaRULES Log Analyzer
https://pdn.pega.com/understanding-pegarules-log-analyzer

How to use the PegaRULES Log Analyzer
https://pdn.pega.com/how-use-pegarules-log-analyzer



Resolution



After setting "alerts/streamOverwritten/enabled" to "false" in the prconfig.xml file, PEGA0031 alerts were no longer written to the alerts log.
 

Published February 9, 2016 - Updated October 8, 2020

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