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How can we use screenflows in CPM 7.1.3

SA-4658

Summary



How can we use screenflows for Service Cases in CPM 7.1.3.Which harness should be used for that?


Resolution



1. Install HFIX–10347 (this would give tabbedscreenflow and tabbedscreenflow7 harness in CPM ruleset which can be used)
2. T
he top breadcrum (similar to PRPC7 for screenflow) can be achieved with below local change:
    Customize pyCaseActionArea section in local ruleset
    Remove the section called "ProcessSteps_screenflow" from pyCaseActionArea section
    Add another custom section in the top which in turn will include "nestedTabbednavigation7" HTML.

 
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Published January 31, 2016 - Updated December 2, 2021

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