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Support Article

How to refresh worklist when closing work item

SA-14199

Summary



You want to refresh work list automatically whenever closing a work item.

Steps to Reproduce


 
  1. There is the work list that has pyStatusWork.
  2. Open the work item from work list. (Generate new tab.)
  3. In the work item, click the button Change Status,  which changes pyStatusWork from New to Open.
  4. Close the work item. pyStatusWork in the work list changes to Open (not New).


Root Cause



When a work item is opened from a work list in a separate tab, it acts as a new thread. The work list cannot refresh automatically whenever the work item is closed.

Resolution


Perform this local-change:

Add a button in the section or harness, wherever the work list resides and configure an action on the button that will refresh the section or the harness.
Refreshing the work list automatically is not possible. You need to configure a button to refresh the work list.
Suggest Edit

Published October 1, 2015 - Updated October 8, 2020

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