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Support Article

HTML is not rendering completely on Switching Tabs in Pega Pulse

SA-31525

Summary



The user is entering the comments in one tab during the case ccreatio. When switching to other tab, the comments entered by the user are not completely visible  and there is no scroll bar to scroll.


Error Messages



Not Applicable


Steps to Reproduce

  1. Using pega pulse create any case.
  2. It will have comment sections to post the comments.
  3. Put some lengthy comments in the comments section. 
     

Root Cause



A defect in Pegasystems’ code or rules that when the tab is switched (making it active ),the HTML is not getting painted properly.

Resolution



Resizing the harness when the tab is made active.
Apply HFIX-30790.

 
Suggest Edit

Published December 22, 2016 - Updated October 8, 2020

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