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Support Article

HTMLToPDF does not work for guardrail warnings

SA-47272

Summary



Unable to export Guardrail warnings report to PDF format.


Error Messages



In Stack trace:
at com.pega.pegarules.boot.internal.extbridge.AppServerBridgeToPega.invokeMethodPropagatingException(AppServerBridgeToPega.java:246)


Steps to Reproduce

  1. Log in to Designer studio
  2. Check for Guardrail Warnings
  3. Select any type of warning that gets the output in the section
  4. Select the option to get the output in PDF format

Root Cause



Issue with Pegasystems' code or rules. Code set and codeversion of latest hotfix has incorrect values in pr_engineclassedd Database table. .

Resolution



Run below queries to update to correct codeset and codeset version.

update pr_engineclasses set pzcodeset = 'pega-enginecode' where pzjar = 'HFix-27004.jar'
update pr_engineclasses set pzcodesetversion = ' 07-10-27' where pzjar = 'HFix-27004.jar'
update pr_engineclasses set pzcodeset = 'pega-enginecode' where pzclass = 'HFix-27004.jar'
update pr_engineclasses set pzcodesetversion = ' 07-10-27' where pzclass = 'HFix-27004.jar'

Suggest Edit

Published January 31, 2018 - Updated October 8, 2020

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