Support Article
HTTP Status 400- Invalid Static content Request in IE browser
Summary
HTTP Status 400 error displays intermittently on the screen when using the Internet Explorer 11 browser.
Error Messages
HTTP Status 400- Invalid Static content Request
Steps to Reproduce
Access the application using the Internet Explorer 11 browser.
Root Cause
The POST request in Internet Explorer 11 varies from Chrome browser in the following terms:
- Language set for browsers
- Connection
- Order of flow requests
In the Chrome browser:
The flow of requests are as below:
Accept-Language: zh-CN,zh;q=0.9
Cookie: JSESSIONID=94FC870256A86E0AB2B553646C7AE5B0; Pega-RULES="{atn}e3ByfWlzNjk0VTlwVVJ4K3VuditKNHE0VjROaW9ZcHJ4eHhSbDZ1S08wdi9vNUhhS0lMK295MXBzam9jR202bHdZRUp3S3dUTm40YUFYaG0Kd2JNODVPd1pCQT09"; authmethod=authpwd; hic_lang=zh_CN; v1st=16893A34E2506D4C; HW3MS_think_language=zh-cn; lang=en_US; hwsso_uniportal=""; hwssot=3E-39-6F-53-26-24-14-45-46-A1-C6-4A-08-24-AB-FF; hwssot3=26433760764462;
…
In the Internet Explorer 11 browser:
The flow of requests are as below:
Accept-Language: zh-Hans-CN,zh-Hans;q=0.8,en-US;q=0.5,en;q=0.3
Cookie: JSESSIONID=BE5E0673DFFB41AF92CAA11DD48737F5; Pega-RULES="{atn}e3ByfVMxbWFjNVE2VDlCT2NJZlVPcTJyVVhHUndqV1hGRkV0QWFMS1QwQmx4MkFWemJGbXZrN1NLSDFNdDJNQjViQ3I0ejh0b3R0U3JOVk0KM1VYSTJGMnFLUT09"; v1st=1634DF5852123AFF; FORUM_LOGIN_AUTH_SECURE_CODE=0B-C8-20-2F-C6-FF-28-90-57-D6-DD-6D-62-78-47-AD-F1-E4-92-97-92-25-FF-B9-40-8F-9D-36-6B-AD-5D-01-07-69-D4-A1-8D-07-F6-57-39-02-82-FA-87-00-AC-A8-BD-B0-89-4D-C4-54-80-37; lang=zh; hwsso_uniportal="";
Since the reported behavior occurs intermittently in Internet Explorer 11 browser, this was because the Language was not set. Since, it worked on a few systems of Internet Explorer 11 browser users, the issue was due to caching.
Resolution
As a local-change, add the default locale (For example, en_US/zh_CN) to the Operator ID.
Published April 9, 2019 - Updated December 2, 2021
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