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Support Article

IAC connectivity fails after installing HFix-23474

SA-36628

Summary



After installing HFix-23474, the path: prgateway admin console > host configuration > test connectivity is not working and this used to work before installing hotfixes.

This is only impacting the prgateway and runtime is working as expected.


Error Messages



Following error when 'test connection' button is clicked.
- The Pega-IAC ruleset has not been installed (import pxIAC.zip to install).
- Pega Web Mashup specific property (/Authentication/RedirectGuests) is not set in prconfig xml file.
- Please add <env name="/Authentication/RedirectGuests" value="false"/> to prconfig.xml file.


Steps to Reproduce



1. Install above mentioned hotfixes.
2. Open IAC gateway.
3. Click Host configuration.
4. Do test connectivity.


Root Cause



A defect in Pegasystems’ code or rules. This issue introduced by HFix-23474.

Resolution



Apply HFix-24045.

Published May 4, 2017 - Updated October 8, 2020

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