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Support Article

IAC intergrated application not working in IE 11

SA-3190

Summary



IAC intergrated application not working in IE 11


Error Messages



None. The screen freezes when attempting to use.


Steps to Reproduce



Unknown.


Root Cause



The root cause of this problem is defect/misconfiguration in the PRPC operating environment.



Resolution



Provided documentatio on known issues and fixes for PRPC 6.2 SP2:

https://pdn.pega.com/documents/platform-support-guide-for-prpc

https://pdn.pega.com/user-interface/troubleshooting-ie10-and-ie11-ui-problems-fixed-by-prpc-5x-and-prpc-6x-hotfixes-for-ie5-quirks-mode
 

Published January 31, 2016 - Updated October 8, 2020

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