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Support Article

IAC mashup URL throws 500 Internal server error

SA-28613

Summary



When in Internet Application Composer (IAC), user submits the modal dialog, error is observed.

Whenever there is a pattern of /!AppName/$ThreadaName/$WorkProcessing for thread name (more than one occurrence of delimiter "/$" ), the request fails. 

Error Messages



"There has been an issue; please consult your system administrator". 
500 Internal server error

Steps to Reproduce

  1. Launch Modal Window button. 
  2. Click Cancel or Submit button. 


Internal 500 server error throws in Network trace

Root Cause



Validation to be done on IAC first request (does not have AccessGroup) is now happening for every request.

Resolution



Apply HFix-29776 which ensure the validation only happens only for request without Access Group and with appname.

Published October 13, 2016 - Updated October 8, 2020

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