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Support Article

IAC or Web Mashup support for single operator/thread



When using an IAC or Web Mashup using a single operator or thread for implementation, user is seeing the same data on the the clipboard when a single browser session opens in multiple tabs and requires to know on how to resolve. 

Error Messages

No error message - just incorrect behavior in the application and overwritten values.

Steps to Reproduce

1. Implement IAC or Web Mashup with single operatorID or thread.
2. Access application through web browser.
3. Open second tab to access application.
4. Observe that clipboard values are overwritten and error conditions arise.

Root Cause

When using IAC one can specify a unique thread name in the PegaThread custom attribute.  

This way when the IAC gadget loads and a unique value is provided in the PegaThread attribute, each gadget uses it's own thread page. 


Refer to PDN:

The mentioned article includes specific information regarding the usage of the PegaThread attribute. 

Published January 31, 2016 - Updated October 8, 2020

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