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Support Article

IE 8 js error "Object doesn’t support this property or method"



In Internet Explorer (IE) 8 certain users are experiencing a scripting error on certain parts of a flow. This error does not occur in IE10

Error Messages

Object doesn’t support this property or method.

Root Cause

The root cause of this problem was attributed to a third-party product integrated with PRPC. IE8 does not support trim().


local change: add following fix script in UserWorkForm.

if(typeof String.prototype.trim !== 'function') {
                String.prototype.trim = function() {
                return this.replace(/^\s+|\s+$/g, '');

Suggest Edit

Published January 31, 2016 - Updated October 8, 2020

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