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Support Article

IE compatability Issues

SA-8094

Summary



When using Internet Explorer in Compatibility mode, the menu is not loading correctly.

Error Messages



None

Steps to Reproduce



Enable compatibility mode in IE and attempt to use the system.

Root Cause



As of Pega 7, compatibility mode for IE9 and 10 are no longer supported.  Please see the following note in the Platform Support Guide (https://pdn.pega.com/documents/platform-support-guide):
 
For IE9 and IE10, Pega 7 will no longer support the IE8 “compatibility mode” (EmulateIE8). Browsers in IE8 compatibility mode will not display correctly.

Resolution



Switching Internet Explorer back to Standards mode resolves this issue.


 

Published June 12, 2015 - Updated October 8, 2020

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