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Support Article

In IE ModalDialog doesn't close due to validtion error in UI



User has a UI form in that some client side validate for required field.

When the user adds a row to enter comments and Close the case without any changes.

This time it is throwing as “Please correct flagged fields before submitting the form!”.

In that way user is in dead lock situation as they are unable to cancel , and it keeps on saying the above message.

Error Messages

“Please correct flagged fields before submitting the form!”

Steps to Reproduce

  1. Add a required field in section.
  2. Focus out of the input.
  3. Try to close the work object.

Root Cause

A defect in pzpega_ui_grid js file.


Apply HFix-30815.


Suggest Edit

Published December 22, 2016 - Updated October 8, 2020

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