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Support Article

IE pop-up error with Pega 7.2



User recently updated their Pega application from Pega 7.1.9 to Pega 7.2.

When user login to their Pega 7.2 application, user gets Internet Explorer pop-up error 'IE 6.0 or above is required to successfully run this application'.

Same error is seen in all the browser types - Chrome and Firefox browser.


Error Messages

'IE 6.0 or above is required to successfully run this application'

Steps to Reproduce

  1. Log into the application.
  2. Error message displayed "IE 6.0 or above is required to successfully run this application".
  3. On clicking "OK". Page does not display.

Root Cause

A defect in Pegasystems’ code or rules. 


Apply HFix-27307.


Published April 29, 2016 - Updated October 8, 2020

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