IE refreshed with res://ieframe.dll/acr_depnx_error.htm error
After opening a screenshot and closing the window, all Internet Explorer browsers are refreshed with the below URL in the parent window and an error displays on the screen. res://ieframe.dll/acr_depnx_error.htm
Internet Explorer has closed this webpage to help protect your computer
Steps to Reproduce
- Log in to the application.
- Open a case.
- Click History and Attachments icon.
- Open a screenshot.
- Close the screenshot window.
A third-party product issue.
Perform the following local-change:
Identify and remove the addon which the Internet Explorer browser does not support.