Support Article

IE shows blank section instead of work objects

SA-36433

Summary



In Internet Explorer, for some users, when they log in they see a blank section instead of Work Objects (WO) and cannot open Work objects.

Pega works fine in Chrome or Firefox browsers.


Error Messages



Not applicable


Steps to Reproduce



Open Pega using Internet Explorer 11.


Root Cause



Document mode was set to Internet Explorer 10 instead of Internet Explorer 11.

Resolution



Modify enterprise site settings to Internet Explorer 11.

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Published April 12, 2017 - Updated May 5, 2017

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