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Support Article

In IE11, cannot select item in repeat grid

SA-10401

Summary



In IE11, selecting items in repeat grids is not functioning properly.  Items cannot be selected or interacted with.  Actions associated with selecting an item in a repeat grid do not fire.

Error Messages



Not Applicable

Steps to Reproduce



Attempt to select item from an out-of-the-box repeat grid. Item is not selectable.

Root Cause



The root cause of this problem is a compatibility issue in PRPC 6.x.  IE11 "Standards Mode" is not supported by PRPC 6.x - compatibility mode (emulating IE8's rendering methods) is required for the portal to be rendered correctly.

Resolution



This issue is resolved through the following local change: Add the PRPC server location to the list of sites to display in Compatibility View.

Please refer to our document regarding IE11 support in PRPC 6.x (and earlier) versions:


https://pdn.pega.com/documents/support-for-internet-explorer-11

Published June 12, 2015 - Updated October 8, 2020

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