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Support Article

IE11 hotfixes having issues : quick search fails



After installing IE 11 hotfixes, user has problem running a flow using function createNewWork. 

Error Messages

Failed to find instance XXXXXXXXXXX

Steps to Reproduce

  1. Install IE 11 hotfixes in PRPC 6.1 SP2
  2. And run a HTML control to invoke a flow using createNewWork.

Root Cause

A defect in Pegasystems’ code or rules. The issue is due to code from PEGACOMPOSITEGADGETMGR js.


Apply HFix-25608.


Suggest Edit

Published January 26, 2016 - Updated October 8, 2020

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