Support Article
IllegalFormatConversionException on invoking Actuals data set
SA-67182
Summary
Exception occurs on invoking Actuals data set that is of type Visual Business Director (VBD), through DF_ProcessResponse.
Error Messages
IllegalFormatConversionException
Steps to Reproduce
- Create a multi-channel outbound campaign
- Run the campaign
- Accept a few offers on the same day such that the Interaction History (IH) tables are updated
- Synchronize the Actuals data set
Root Cause
A defect in Pegasystems’ code or rules.
Resolution
Apply HFix-48023.
Published March 5, 2019 - Updated October 8, 2020
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