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Support Article

Image truncated in the Internet Explorer browser



While creating a Warranty Claim for a Warranty application and entering the product serial number, the corresponding product image displays. However, in the Internet Explorer browser, the image is truncated.

Error Messages

Not Applicable

Steps to Reproduce

Open the icon in  a dialog box.

Root Cause

In the Internet Explorer browser, the image in the dialog box was expanded beyond the image section.
This was because max-width was set to 100% in pzskinv2.css file. However, if width=100%, the image displayed correctly.


Perform the following local-change:

Override the '.icon img' in the UserWorkForm with the below script. <style>
  .icons img


Published November 29, 2018 - Updated December 2, 2021

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