Support Article
Image truncated in the Internet Explorer browser
SA-58363
Summary
While creating a Warranty Claim for a Warranty application and entering the product serial number, the corresponding product image displays. However, in the Internet Explorer browser, the image is truncated.
Error Messages
Not Applicable
Steps to Reproduce
Open the icon in a dialog box.
Root Cause
In the Internet Explorer browser, the image in the dialog box was expanded beyond the image section.
This was because max-width was set to 100% in pzskinv2.css file. However, if width=100%, the image displayed correctly.
Resolution
Perform the following local-change:
Override the '.icon img' in the UserWorkForm with the below script. <style>
.icons img
{
width:100%;
}
</style>
Published November 29, 2018 - Updated December 2, 2021
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