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Support Article

Images do not load on login screen using HTTPS session

SA-8991

Summary



User is unable to see any images on the login screen using HTTPS sessions after enabling setsecurecookie and httponly flag. 

<env name="cookie/HttpOnly" value="true" />
<env name="HTTP/SetSecureCookie" value="true"/>


Error Messages



Not Applicable

Steps to Reproduce



Enable setsecurecookie and httponly while accessing system through SSL. Observe that the login screen will not load the display image.

Root Cause



The root cause of this issue is a bug that exists when attempting to load login screen through SSL with these two settings in place. 

Resolution



Install HFix-21146 to resolve the behaviour.
Suggest Edit

Published January 31, 2016 - Updated October 8, 2020

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