Support Article

Import failed while importing the packages using prpcUtil - FSIF



Errors are observed during fresh install of FSIF v7.22 on Pega 7.22

Error Messages

[java] 2017-02-02 18:01:18,232 [ your_host] [ STANDARD] [ ] ( internal.util.MoveLog) INFO - Error: Save Failed: ORA-00001: unique constraint (PEGA_DATA_OWNER.REQ_DOCITEM_PK) violated
[java] DatabaseException caused by prior exception: java.sql.BatchUpdateException: ORA-00001: unique constraint (PEGA_DATA_OWNER.REQ_DOCITEM_PK) violated


Steps to Reproduce

Run the prpcUtils to import the FSIF zip files..

Root Cause

A defect or configuration issue in the operating environment:

From the user's file it is is observed that the wong version of file is used.


Perform the following local-change:
  1. Download the FSIF 7.22 media and used the right version of the file that is
  2. Re-import the zip files
  3. Recycle the server
  4. Verify all rule-sets got imported as per the installation guide ( )

Published February 9, 2017 - Updated February 18, 2017

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