Skip to main content

This content has been archived and is no longer being updated. Links may not function; however, this content may be relevant to outdated versions of the product.

Support Article

Importing SmartDisputeBase_v712.jar causes errors



While importing SmartDisputeBase_v712.jar as part of the Smart Dispute 7.12 upgrade process, an error is encountered related to the execution of a trigger.

The database is encoded for the UTF-8 character set.

Error Messages

java.sql.SQLException: ORA-06502: PL/SQL: numeric or value error: character string buffer too small
ORA-06512: at "RULES.TRPR4_RULE_PROP_VW_UPD", line 67
ORA-04088: error during execution of trigger 'RULES.TRPR4_RULE_PROP_VW_UPD'

Steps to Reproduce

Not applicable.

Root Cause

The root cause of this problem is defect or misconfiguration in the operating environment. This is related to the issue described in the following PDN article:

Because the database is encoded for the UTF-8 character set, a variable being declared in the trigger is not large enough to store the value being passed to it.


To resolve this issue, follow these steps:

1. U
pdate the trigger TRPR4_RULE_PROP_VW_UPD (in the rules schema). 
2. Replace SPtpyLabel VARCHAR (64); with SPtpyLabel VARCHAR (128).

Published March 10, 2016 - Updated October 8, 2020

Was this useful?

0% found this useful

Have a question? Get answers now.

Visit the Collaboration Center to ask questions, engage in discussions, share ideas, and help others.

Did you find this content helpful?

Want to help us improve this content?

We'd prefer it if you saw us at our best.

Pega Community has detected you are using a browser which may prevent you from experiencing the site as intended. To improve your experience, please update your browser.

Close Deprecation Notice
Contact us