Support Article

Improve performance for Field Campaign runtime execution

SA-36139

Summary



Field Campaigns do not support partitioning, which with large data sets may result in sub-optimal performance.


Error Messages



Not Applicable


Steps to Reproduce



Run a Field Campaign with a large number of campaign contacts and review the performance.


Root Cause



A defect in Pegasystems’ code or rules.

Resolution



Apply HFix-33166.

Additionally, enable partitioning in the Pega Marketing Application settings landing page.

Data partitioning is sufficient. Also, perform any necessary partitioning-related configuration steps.

Refer to the Pega Marketing implementation guide for details.

Published April 6, 2017 - Updated April 25, 2017

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