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Support Article

Improved behavior for disabled system pluse agent

SA-18331

Summary



An error occurs on startup, which causes the system pulse agent to turn disabled, by setting pzSystemNodeStatus to "Unknown".
It is not clear that it is not performing anything in the SMA tool, nor the log files contain any statement. This leads to confusion as the SMA tool displays a green checkmark and no log messages appear.


Error Messages



Not Applicable


Steps to Reproduce

There is no specific use case to replicate this behavior.


Root Cause



A defect in Pegasystems’ code or rules.


Resolution



Apply HFix-25334
 

Published January 31, 2016 - Updated October 8, 2020

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