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Support Article

Inconsistent behavior observed in list proposition from Excel

SA-11459

Summary



On Click of list propositions from excel is resulting in opening of multiple excel pages and the excel file does not get closed.

Error Messages



Not available.

Steps to Reproduce



Click on list propositions from excel button from Deployment Manager. 

Root Cause



Office Add-ins are certified for Chordiant Decision Management (CDM) 6.7.1 in the following combination:
 
• MS Office 2007 UK/US/NL (with the latest patches and updates)
• MS Office 2010 UK/US/NL

Office Add-ins in Microsoft Office 2013 not tested and certified with out-of-the-box (OOTB) CDM 6.7.1


Resolution



HotFix-922 provides the support to MS Office 2013 Add-Ins.
Suggest Edit

Published July 23, 2015 - Updated October 8, 2020

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