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Support Article

Inconsistent dirty popup behavior in Case Manager and Worker

SA-82238

Summary



Inconsistent dirty popup behavior in the Case Manager and the Case Worker portals.

In the Case Manager portal, modal window dirty popup displays on closing the workobject.
In the Case Worker portal, browser popup displays on closing the workobject.



Error Messages

Not Applicable.


Steps to Reproduce



Case Manager:
  1. Launch the Case Manager portal
  2. Create a case using the TestCase case type
  3. Enter some data in the field
  4. Click Cancel. Modal window popup displays


Case Worker:

  1. Launch the Case Worker portal
  2. Create a case using the TestCase case type
  3. Enter some data in the field
  4. Click Cancel. Browser popup displays


Root Cause



A defect in Pegasystems’ code or rules.


Resolution

An enhancement request, FDBK-60833, has been created for consideration by Pega Product Management. 



 

Published August 19, 2019 - Updated December 2, 2021

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