Support Article
Inconsistent dirty popup behavior in Case Manager and Worker
SA-82238
Summary
Inconsistent dirty popup behavior in the Case Manager and the Case Worker portals.
In the Case Manager portal, modal window dirty popup displays on closing the workobject.
In the Case Worker portal, browser popup displays on closing the workobject.
Error Messages
Not Applicable.
Steps to Reproduce
Case Manager:
- Launch the Case Manager portal
- Create a case using the TestCase case type
- Enter some data in the field
- Click Cancel. Modal window popup displays
Case Worker:
- Launch the Case Worker portal
- Create a case using the TestCase case type
- Enter some data in the field
- Click Cancel. Browser popup displays
Root Cause
A defect in Pegasystems’ code or rules.
Resolution
An enhancement request, FDBK-60833, has been created for consideration by Pega Product Management.Published August 19, 2019 - Updated December 2, 2021
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